Wednesday, May 29, 2019
A Review Paper of Internet Banking Services -- internet banking, bankin
Today, Information Technology revolutionized our life almost in every filed. One of among several(prenominal) blessing of information technology is mesh Banking services that brings ease and comfort for our banking activities. Over few years profits Banking has evolved as convenient, self-serviced technology, cost-reducing and time saving channel. Internet banking is available 24x7 across geographies. In last few years, the number of profits banking users has been increasing rapidly. In present hyper competitive environment internet banking works as a competitive differentiator among banks. Internet banking has become an important revenue builder for banks.Increased competition in the banking sector and customer demand is forcing banks to put forward their services online (Southard, P. & Siau, K, 2004). Banks try to gain competitive advantages in technological atmosphere by adopting new technological developments in their area as soon as possible (Ozcan, 2007 Chang 2002). Informa tion technology developments in the banking sector have speed up communication and transactions for clients. It is vital to extend this banking feature to clients for maximizing the advantages for both clients and service providers (Safeena, Abdullah and Hema, 2010, 2011 Qureshi et al, 2008).In the past, internet banking has been adopted by banks mainly to decrease costs and increases revenue by reducing staff and branch networks. Today, banks are visualizing the internet banking as a strategic enabler of customer services and others view internet banking as the key to expansion. Internet banking has gained acceptance throughout the world as a new delivery channel for performing various banking and financial activities.Internet Banking is an internet portal,... ...ility of technology and infrastructure to support the new model of banking. Second, the need for Internet banking itself Internet Banking or an efficient system of instantaneous banking or convenient banking. Third, an a dequate mechanism to tackle the security risk and operational risk aspects (Sharma, 2001). Fourth, a proper legal framework to take care of the rights and obligation of the consumers. While most of these issues have been somewhat addressed, an important issue still remains - what be and potential consumers feel about Internet banking and on the basis of this how an appropriate banking model can be developed in Indian context. (Sharma B.R., 2001 Gupta P.K., 2008). Perceived Factors piece of ass the Growth in Internet BankingCompetitionCost EfficienciesGeographical ReachBrandingRelationship buildingCustomers Demographics
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